Four cities, one partner
Santa Fe Springs, Huntington Park, Pico Rivera, and Cabazon through one firm.
The story
Nobody on staff who can make it.
Cities run programs their residents have to understand, and the subject matter is rarely fun. A water rate increase, a new billing system, a broadband access survey, a city-run power utility with four different plans. Almost none of these cities have a creative department, and the ones that do usually have a single communications officer squeezing it in between council meetings.
North Star Alliances gets hired for the strategy across Southern California. Community engagement, government relations, stakeholder work. Then a scope of work includes an animated explainer or a bilingual mailer, and a strategy firm does not own a camera or an illustrator.
We've been their creative arm for eight years. Four cities so far, and most of that work has landed in the last two.
