Gamified Experience

Coca-Cola FSOP All Hands · Orlando 2023

Five hundred executives. Three days in Orlando. The 4-day-old hire who walked in shy and walked out with a lunch promised by the president of the company.

Client
The Coca-Cola Company
Venue
Loews Sapphire Falls, Orlando
Year
2023
Partner
LNL Agency
The Brief

Corporate meetings are boring. We were asked to fix that.

Five hundred executives. Three days in Orlando. A range of ages spanning from a four-day-old hire to leaders weeks from retirement. And one question every annual meeting team eventually has to face. How do you actually make this memorable?

The FSOP leadership knew the usual playbook wasn't working. Keynotes, breakouts, social hours, the same silos forming, the same leadership message bouncing off the back wall.

So the brief landed in three parts. Make it fun. Get people connecting outside their usual circle. Embed the year's leadership values without putting them on a slide.

Our role
Experience strategy · Gamification design · AI-generated visuals · Custom game platform
The Strategy

Gamification, built on a framework.

We didn't grab a bag of party games. We designed a complete game world grounded in the Core Drives of behavioral engagement. Four pillars, each one aimed at a different motivation, so every personality in the room had a way in.

M

Magic

Heart · Relatedness

Social rituals, photo moments, and shared experiences. The pillar that turned strangers into a community.

L

Legacy

Discovery · Efficiency

Exploration mechanics and collectible knowledge. Guests unlocked Coca-Cola history piece by piece.

H

Heart

Empowerment · Mastery

Cipher and decoding challenges that carried the leadership message through puzzles, not slides.

G

Growth

Discovery · Hedonism

Skill challenges, trivia, and team puzzles aimed at the future of the company. Competition with purpose.

Every guest chose a class on arrival. Keeper of Magic. Digger of Legacy. Decoder of Heart. Master of Growth. Each class had its own mechanics. Progress required collaboration across all four. The system enforced the networking the brief asked for.
The Build

Four pieces. One world to live in.

The strategy needed a system to live in. A coherent universe of digital tools, physical artifacts, and AI-generated visuals all speaking the same language. We built it end to end.

The Character System

Each guest received a custom-generated avatar matching their chosen class, produced with AI image tools tuned to the FSOP visual world.

Role · Identity, ownership, and the entry point to the entire game.

The Game Platform

A custom-built web platform handled registration, mission tracking, scoring, and leaderboard updates across the three-day event.

Role · The connective tissue between every interaction and every guest.

Tactile Assets

Passports, mission cards, collectible stickers, encrypted envelopes, scenography. The tangible artifacts that made the game real.

Role · Trades, gifts, and souvenirs. The reason guests kept talking to each other.

The Visual World

Hero art, character cards, class panels, and environmental design, produced with AI tools to give the whole experience a cinematic, custom-built look.

Role · The look that made it feel like a game, not a corporate event.
Results

The numbers tell one story. The guests tell another.

Participation held. The qualitative feedback went beyond anything we expected. LNL got publicly recognized at the closing event with an ovation. Twice.

97%
Game Platform Registration
Of 500 attendees
75%
Created a Custom Avatar
Opted into the AI character system
80%
Physical Game Assets Consumed
Stickers, passports, mission cards
Guest story

The four-day-old hire who won the room.

Colton Markowitz had been at Coca-Cola for four days when he flew to Orlando. He registered with his university email. He hadn't been assigned a corporate one yet.

By the end of the meeting, every person in the room knew who he was. He'd chosen Keeper of Magic, taken the missions as an excuse to talk to people he'd never have approached otherwise, and finished among the top players. The president of the organization promised him a lunch.

The game didn't just give him a way in. It made him visible to people who never would have noticed him otherwise.

"
By far one of the best meetings I have ever been to. I met more people in these two days than I did in the last two years at the office.
Robert Barsevich
Sr. National Sales Executive, The Coca-Cola Company
What this means for your brand

Gamification as a design discipline. Not a gimmick.

Most corporate gamification is a trivia round and a leaderboard taped to a happy hour. We treat it like a design discipline. Behavioral frameworks paired with the production tools, custom code, AI visuals, physical asset systems, all in service of changing how people behave in a room together.

Experience Design
Mapping the guest journey before a single asset, line of code, or pixel exists.
Gamification & Behavioral Frameworks
Systems built on Core Drives. Engagement that's measured, not guessed.
AI-Generated Visual Assets
Avatars, hero art, character cards, scenography, all produced with modern AI tools.
Custom Software & Game Platforms
Web apps, registration flows, leaderboards, and mission systems built per brief.
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